This training workshop has the following objectives:
a) Present the advances and challenges of the TSWs with respect to their use by companies in general and SMEs in particular;
b) Disseminate good practices, both inside and outside the region, to promote theinternationalization of SMEs through the TSWs; and
c) Explore international cooperation options to adapt the TSWs to the needs of SMEs.
Schedule
08:30 – 09:00: Registration
09:00 – 09:30: Apertura
- Raúl García-Buchaca, Deputy Executive Secretary, ECLAC
- Jo Yung-Joon, Director General for Latin America and the Caribbean, Ministry of Foreign Affairs of the Republic of Korea
- Gabriela Orosco, Director General of Trade and Investment Agreements, Ministry of Foreign Affairs of Bolivia (P.S. of), Pro Tempore Presidency, CELAC
SESSION 1
09:30 – 11:00: EXPERIENCE AND USE OF TRADE SINGLE WINDOWS BY FIRMS
The use of TSWs in Latin America and the Caribbean: Survey results
The experience of Korea and other Asian Countries
Management of the TSW performance
11:20 – 13:00: Experiences of some countries in the region
Chair: Juan Diego Thorrens, ECLAC consultant
Countries presentations:
Costa Rica: Measuring the impact and costs of the TSW
Mexico: Tools to measure the performance of the TSW and help desk monitoring
Uruguay: Balanced Scorecard and reports on the performance of the TSW
SESSION 2
14:30 – 16:30: PROMOTING THE USE OF TRADE SINGLE WINDOWS BY FIRMS AND SMES
Promoting the use of the TSWs: Survey results
The experience of Korea and other Asian Countries
The design of TSW services for SMEs
The experience of some countries in the region
16:50 – 17:45: Experiences of some countries in the region
Chair: Gabriela Orosco, Director General of Trade and Investment Agreements, Ministry of Foreign Affairs of Bolivia (P.S. of)
Uruguay: New special export regime for SMEs
Peru: New tools for SMEs within the TSW
Costa Rica: Synergies between TSW and trade promotion organization
Chile: Benefits of the host to host system
