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III Training Workshop for the internationalization of SMEs in Latin America and the Caribbean: The Trade Single Window for the Internationalization of SME’s

13 May 2019|Event

This training workshop has the following objectives:

a) Present the advances and challenges of the TSWs with respect to their use by companies in general and SMEs in particular;

b) Disseminate good practices, both inside and outside the region, to promote theinternationalization of SMEs through the TSWs; and

c) Explore international cooperation options to adapt the TSWs to the needs of SMEs.

08:30 – 09:00: Registration

09:00 – 09:30: Apertura

  • Raúl García-Buchaca, Deputy Executive Secretary, ECLAC
  • Jo Yung-Joon, Director General for Latin America and the Caribbean, Ministry of Foreign Affairs of the Republic of Korea
  • Gabriela Orosco, Director General of Trade and Investment Agreements, Ministry of Foreign Affairs of Bolivia (P.S. of), Pro Tempore Presidency, CELAC

SESSION 1

09:30 – 11:00: EXPERIENCE AND USE OF TRADE SINGLE WINDOWS BY FIRMS

The use of TSWs in Latin America and the Caribbean: Survey results

The experience of Korea and other Asian Countries

Management of the TSW performance

11:20 – 13:00: Experiences of some countries in the region

Chair: Juan Diego Thorrens, ECLAC consultant

Countries presentations:

Costa Rica: Measuring the impact and costs of the TSW

Mexico: Tools to measure the performance of the TSW and help desk monitoring

Uruguay: Balanced Scorecard and reports on the performance of the TSW

SESSION 2
14:30 – 16:30: PROMOTING THE USE OF TRADE SINGLE WINDOWS BY FIRMS AND SMES

Promoting the use of the TSWs: Survey results

The experience of Korea and other Asian Countries

The design of TSW services for SMEs

The experience of some countries in the region

16:50 – 17:45: Experiences of some countries in the region

Chair: Gabriela Orosco, Director General of Trade and Investment Agreements, Ministry of Foreign Affairs of Bolivia (P.S. of)

Uruguay: New special export regime for SMEs

Peru: New tools for SMEs within the TSW

Costa Rica: Synergies between TSW and trade promotion organization

Chile: Benefits of the host to host system