Knowledge management in the public sector: an online presence as a tool for capture and sharing

1 de Abril de 2013 | Publicación

Knowledge management in the public sector: an online presence as a tool for capture and sharing

- Autor: Denner, Lize; Blackman, Tricia
- Autor corporativo de la publicación (Autor institucional): NU. CEPAL. Sede Subregional para el Caribe
- Descripción física: 49 páginas.
- Editorial: ECLAC
- Símbolo ONU (Firma): LC/L.3541
- Fecha: 1 de Abril de 2013

Resumen

This study examines two knowledge management processes, namely knowledge capture and retention and knowledge sharing, in the context of the Caribbean. It provides theoretical backgrounds of the processes and specifically looks at the advantages for and barriers to knowledge management in the public sector. The study suggests that by using existing information and communication technologies (ICTs) to create an online presence, the Caribbean public sector can already move towards achieving some knowledge capture and retention and knowledge sharing goals. The study concludes by evaluating through use of a checklist of the online presence of development agencies present in the Caribbean.

Sede(s) subregional(es) y oficina(s)

Subregional Headquarters, Port of Spain