In partnership with ECLAC, REDLAS, and others 

THE CONFERENCE

The 36th RESER International Conference brings together academics, policymakers, entrepreneurs, and civil society representatives to debate theoretical and empirical advances and challenges in service studies towards 2030. The conference aims to explore how services can mitigate global risks and strengthen social resilience, promote a responsible, inclusive, and sustainable vision of services, and examine how services-led, digitally enabled trade and integration support inclusive development. 

KEY DATES

• Deadline for submitting the Short Papers: 5 May 2026
• Deadline to apply for the Peter Daniels Award on Original Ideas: 5 May 2026
• Notification of acceptance: 1 June 2026 
• Deadline for submitting Full Papers from accepted Short Papers: 15 September 2026
• Deadline for early registration: 18 September 2026 
• Deadline for registration: 16 October 2026 

SUBMISSION CRITERIA

Papers must be submitted as short papers; only authors whose short papers have been accepted can submit full papers. The papers' themes should fit within one of the 9 thematic tracks of the conference.

All submissions must be done in English and represent a novel contribution. Master’s students are eligible to submit papers only if the submission is co-authored with a doctoral student or a PhD holder.

The submission must be made through the RESER conference website. 

• Short paper

Empirical or theoretical studies of around 2,000 words, excluding references. Authors must submit their work using the Short Paper Template. Authors of accepted short papers are strongly encouraged to submit the full version of the paper and compete for the awards. 

• Full paper

Empirical or theoretical studies, of around 5,000 words, excluding references. Authors must submit their work using the Full Paper Template (soon available in this link).

THEMATIC TRACKS

Submissions from various fields (economics, management, sociology, law, etc.) are welcome, provided they contribute to service studies. Each paper must fit into one of nine thematic tracks.

For more details on each track, refer to the original call here.

Track 1: Services as Catalysts for New Economic Paradigms

How can services prompt a rethinking of the foundations of the contemporary economy, fostering more ethical, collaborative, and public value-oriented models?

Track 2: Transitions, Public Policies, and Public Services

How can innovative public policies (at national, supranational, regional, or local levels) transform public services into strategic instruments of social and environmental resilience?

Track 3: Innovation, digital transformation, and artificial intelligence in Services

How are emerging technologies transforming value creation and delivery in services? 

Track 4: Service Marketing and Consumer Behaviour 

How do service marketing and consumer behaviour shape value creation within interactions among users, organisations, and service ecosystems? 

Track 5: Sustainable, Circular, and Regenerative Services

How can services drive the ecological transition by combining technological innovation, environmental responsibility, and social value?

Track 6: Service Ecosystems, Collaborative Networks, Territories, and Citizen Participation 

How do actors within the Social and Solidarity Economy (SSE), social enterprises, and cooperatives foster inclusive growth and innovation oriented towards social impact?

Track 7: Culture, Arts and Well-being in Services

What is the role of educational, cultural and health services in building social and territorial cohesion, human capital and quality of life?

Track 8: Inclusion, Gender, Race and Diversity in Services 

How can public and private services promote inclusion, equity, and respect for diversity?

Track 9: International Trade, Regional Integration and Development-Oriented Services

How international trade and regional integration shape development trajectories, with particular attention to the strategic role of services, especially digitally delivered services, in global and regional value chains?

AWARDS

RESER has different paper awards. For more information, see the RESER conference website. 

ORGANIZERS

Scientific Promoters: European Association for Research on Services (RESER) in partnership with the Latin American and Caribbean Network of Researchers and Policy Makers in the Field of Services (REDLAS).

Host Institutions: University of Brasília (UnB), with the support of the Department of Administration (ADM/FACE/UnB), the Graduate Program in Administration (PPGA/UnB), the Professional Postgraduate Program in Public Administration (PGAP), the Laboratory for Research on Innovation & Service Marketing (Linselab), and University Center of the Institute of Higher Education of Brasília (IESB). 

Institutional Partners and Supporters: Economic Commission for Latin America and the Caribbean (ECLAC), Brazilian Federal Agency for Support and Evaluation of Graduate Education – CAPES1, RNI-Research Network on Innovation, COPPEAD/Federal University of Rio de Janeiro, University of the State of Santa Catarina (UDESC), and Federal University of Sergipe (UFS).