Latin America’s emergence in global services A new driver of structural change in the region?
Introduction .-- I. International service tradability: Understanding the offshoring
of services .-- II. National innovation systems and learning, upgrading and
innovation in services GVCs: Lessons from India,
Ireland and Eastern Europe .-- III. When SMEs think about delocalization: Theoretical issues .-- IV. Promotion policies for services offshoring: Global analysis
and lessons for Latin America .-- V. The Colombian outsourcing and offshoring industry: The effects
of institutions and agglomeration economies .-- VI. Service multinationals in Costa Rica’s free trade zone and their
linkages to local suppliers .-- VII. Information technology enabled services in Chile:
A new export niche? .-- VIII. Scientific-technical services for the pharmaceutical industry
in Mexico .-- IX. Winning through specialization: The role of the business model
in value creation.