Information and Communication Technology (ICT) for development of small and medium-sized exporters in East Asia: Singapore
Wong Poh Kam and Annette Singh
The rapid economic expansion of Singapore was achieved through continuous industrial restructuring and upgrading. In this process, the IT revolution played a prominent role in the rapid industrialization of Singapore. Government efforts at providing infrastructure, investment incentives, education and training incentives, and setting an example by itself being a lead user of IT, helped Singapore to achieve a high level of IT diffusion. This is particularly evident in the public sector and in large companies; however, small and medium sized enterprises (SMEs) tend to lag somewhat in their knowledge and adoption of IT. This report discusses the trends of IT usage by local SMEs in Singapore, and uses case studies to highlight the potential that exists for SMEs that are willing to invest substantial resources in appropriate IT. Policy measures taken by the government to assist SMEs in their business and IT development are also discussed.